Model Konseptual Pengaruh Keterlibatan Karyawan terhadap Peningkatan Kinerja Karyawan Generasi Y dan Generasi Z pada Perusahaan Swasta

Nia Arfina Foci, Elita Amrina, Alizar Hasan

Abstract


Private companies are an industrial sector that greatly contributes to economic development in Indonesia, especially in terms of employment. The lack of employee engagement that dominates the world of work today with different generations is a problem for company leaders in managing their employees. Private companies must have high-performing employees by involving employees to fully contribute to achieving company goals. Evaluation of employee performance needs to be improved by considering aspects of employee involvement. This research aims to design a conceptual model of the influence of employee involvement on private-sector employee performance. Indicators of employee engagement and employee performance were identified from literature studies. Then, indicators were determined that were relevant to private companies in West Sumatra, then sorted the indicators were based on similarity in terminology. The results of the initial identification stage were 52 indicators of employee engagement consisting of indicators in the dimensions of basic need, management support, teamwork, and growth. Employee performance indicators 39 consist of indicators in the dimensions of effort, job knowledge, quantity, quality, compliance with rules, and interpersonal competence. The next step is validation of the indicators by experts from practitioners, academics, and professionals in the field. The validation results state that all indicators are important and relevant for private companies in West Sumatra. This conceptual model is expected to help private companies improve employee performance.

Keywords


engagement; employee performance; generation; indicator

Full Text:

PDF

References


Abdullahi, M. S., Adeiza, A., Abdelfattah, F., Fatma, M., Fawehinmi, O., & Aigbogun, O. (2022). Talent management practices on employee performance: a mediating role of employee engagement in institution of higher learning: quantitative analysis. Industrial and Commercial Training, 54(4), 589–612. https://doi.org/10.1108/ICT-10-2021-0075

Adi, A. N., & Fithriana, N. (2018). Employee engagement (pada sektor bisnis dan publik). In CV. IRDH (Reseach & Punlishing.

Ali, Z., Sabir, S., & Mehreen, A. (2019). Predicting engagement and performance through firm’s internal factors: Evidence from textile sector. Journal of Advances in Management Research, 16(5), 763–780. https://doi.org/10.1108/JAMR-11-2018-0098

Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture. European Research on Management and Business Economics, 28(1), 100177. https://doi.org/10.1016/j.iedeen.2021.100177

Ayu Putu Widani Sugianingrat, I., Rini Widyawati, S., Alexandra de Jesus da Costa, C., Ximenes, M., Dos Reis Piedade, S., & Gede Sarmawa, W. (2019). The employee engagement and OCB as mediating on employee performance. International Journal of Productivity and Performance Management, 68(2), 319–339. https://doi.org/10.1108/IJPPM-03-2018-0124

Badal, S., & Harter, J. K. (2014). Gender Diversity, Business-Unit Engagement, and Performance. Journal of Leadership & Organizational Studies, 21(4), 354–365. https://doi.org/10.1177/1548051813504460

Brien, A. R., Suhartanto, D., Sarah, I. S., Suhaeni, T., & ... (2021). The role of religiosity on employee engagement and performance: The perspective of Muslim employees. International Journal Of Applied Business Research, 3(1), 1–13. https://doi.org/10.35313/ijabr.v3i1.109

Chaudhary, V., Mohanty, S., Malik, P., & Saleth, A. A. (2021). Jurnal Pra-bukti.

Che, N. N., Alang, T., & Nguyen, T. B. (2023). Understanding generation Z ’ s job engagement and performance in generationally diverse workplace. HCMCOUJS-Economics and Business Administration, 14(2), 3–18. https://doi.org/10.46223/HCMCOUJS.econ.en.14.2.2633.2024

Dhir, S., & Shukla, A. (2019). Role of organizational image in employee engagement and performance. Benchmarking, 26(3), 971–989. https://doi.org/10.1108/BIJ-04-2018-0094

Doe, M., Muselaire, Y., Shan, W., & Fong, V. (2016). A Change in Engagement: The Relationship between Employee Engagement and Generational Differences. Proceedings of The 15th Annual South Florida Education Research Conference, 104–113. https://digitalcommons.fiu.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1489&context=sferc

Dwi Candra Putra. (2022). Peran Pemerintah dan Swata Dalam Perekonomian. J-CEKI : Jurnal Cendekia Ilmiah, 1(6), 805–808. https://doi.org/10.56799/jceki.v1i6.983

Gallup. (2013). State of the Global Workplace: Employee Engagement Insights For Business Leaders Worldwide. 117.

Glavič, P., & Lukman, R. (2007). Review of sustainability terms and their definitions. Journal of Cleaner Production, 15(18), 1875–1885. https://doi.org/10.1016/j.jclepro.2006.12.006

Hastuti, S. (2022). PENGUKURAN LEVEL KETERIKATAN KARYAWAN (EMPLOYEE ENGAGEMENT) DENGAN Q12 GALLUP PADA PT. XT. Saraq Opat: Jurnal Administrasi Publik, 4(1), 54–70. https://doi.org/10.55542/saraqopat.v4i1.182

Imam, H., Sahi, A., & Farasat, M. (2023). The roles of supervisor support, employee engagement and internal communication in performance: a social exchange perspective. Corporate Communications, 28(3), 489–505. https://doi.org/10.1108/CCIJ-08-2022-0102

Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506–523. https://doi.org/10.1108/IJPPM-02-2018-0052

Joung, C. B., Carrell, J., Sarkar, P., & Feng, S. C. (2013). Categorization of indicators for sustainable manufacturing. Ecological Indicators, 24, 148–157. https://doi.org/10.1016/j.ecolind.2012.05.030

Jung, H. S., Jung, Y. S., & Yoon, H. H. (2021). COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management, 92(October 2020), 102703. https://doi.org/10.1016/j.ijhm.2020.102703

Kossyva, D., Theriou, G., Aggelidis, V., & Sarigiannidis, L. (2023). Definitions and antecedents of engagement: a systematic literature review. Management Research Review, 46(5), 719–738. https://doi.org/10.1108/MRR-01-2021-0043

Kulkarni, P., Appasaba, L. V., & Nishchitha, G. C. G. (2022). The influence of COVID-19 on employee ergonomics and employee engagement of banking employees. Management Matters, 19(1), 13–29. https://doi.org/10.1108/manm-12-2021-0009

Lyons, P., & Bandura, R. (2022). Coaching to enhance learning and engagement and reduce turnover. Journal of Workplace Learning, 34(3), 295–307. https://doi.org/10.1108/JWL-08-2021-0106

Monje Amor, A., & Calvo, N. (2023). Individual, job, and organizational dimensions of work engagement: evidence from the tourism industry. Baltic Journal of Management, 18(1), 70–88. https://doi.org/10.1108/BJM-03-2022-0110

Pitaloka, E., & Putri, F. M. (2021). THE IMPACT OF EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE Endang Pitaloka 1) dan Fadhira Meirini Putri 2). Business Management Journal, 17(2), 117–133. https://doi.org/10.30813/bmj.v

Rodrigues da Costa, L., & Maria Correia Loureiro, S. (2019). The Importance of Employees’ Engagement on the Organizational Success. Journal of Promotion Management, 25(3), 328–336. https://doi.org/10.1080/10496491.2019.1557811

Satata, D. B. M. (2021). Employee Engagement as An Effort to Improve Work Performance: Literature Review. Ilomata International Journal of Social Science, 2(1), 41–49. https://doi.org/10.52728/ijss.v2i1.152

Senen, S. H., Masharyono, M., & Edisa, N. (2020). The Effect of Job Characteristics to Employee’s Performance: A Case Study on Employees at Interior Industry. 117(Gcbme 2018), 227–232. https://doi.org/10.2991/aebmr.k.200131.048

Weber, J. (2017). Discovering the Millennials’ Personal Values Orientation: A Comparison to Two Managerial Populations. Journal of Business Ethics, 143(3), 517–529. https://doi.org/10.1007/s10551-015-2803-1

Wicaksono, B. D., & Rahmawati, S. (2020). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Direktorat Sistem Informasi dan Transformasi Digital Institut Pertanian Bogor. Jurnal Manajemen Dan Organisasi, 10(2), 133–146. https://doi.org/10.29244/jmo.v10i2.30132

Wulur, L., & Mandagi, D. W. (2023). SEIKO : Journal of Management & Business Employee Performance 2.0: Antecedents and Consequences of Gen Z Employees Performance. SEIKO : Journal of Management & Business, 6(2), 224–240. https://doi.org/10.37531/sejaman.v6i2.5078




DOI: http://dx.doi.org/10.30813/bmj.v20i1.5089

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Business Management Journal

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

 

BUNDA MULIA PRESS
PROGRAM STUDI MANAJEMEN
Lantai 3, Ruang Akademik Program Studi Manajemen - Universitas Bunda Mulia
Jl. Lodan Raya No. 2, Ancol – Jakarta Utara 14430, Indonesia
Telp: +62 21 692 9090 ext.1364
Email: friza@bundamulia.ac.id