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Vol 15, No 1 (2022): Journal of Business & Applied Management Pengaruh Omnichannel Integration Quality terhadap Customer Satisfaction yang Dimediasi oleh Omnichannel Perceived Value pada Pelanggan Klikindomaret (Studi Empiris: Konsumen Klikindomaret di Jabodetabek) Abstract  PDF Indonesia
Albert Tomas, Andriati Fitriningrum
 
Vol 15, No 2 (2022): Journal of Business & Applied Management The Effect of Perceived Usefulness, Perceived Ease of Use and Perceived Price on Customer Loyalty in Gojek Through Customer Satisfaction (Study on Gojek Apps Users in Jabodetabek) Abstract  PDF
Glen Meyer Suryatenggara, Kandi Sofia Senastri Dahlan
 
Vol 17, No 1 (2024): Journal of Business & Applied Management Pengaruh Service Quality, Store Atmosphere, dan Price Fairness terhadap Customer Satisfaction dan Customer Loyalty pada Haidilao Mall Taman Anggrek Abstract  PDF
Haggi Setia Wijaya
 
Vol 14, No 2 (2021): Accredited by Ministry of Research, Technology and Higher Education of the Republic of Indonesia (SK No. 28/E/KPT/2019) The Impact of Customer Satisfaction on Repurchase Intention (Surveys on Customer of Bloomythings) Abstract  PDF
Nurul Tufahati, Cecep Safa'atul Barkah, Pratami Wulan Tresna, Arianis Chan
 
Vol 13, No 1 (2020): Accredited by Ministry of Research, Technology and Higher Education of the Republic of Indonesia (SK No. 28/E/KPT/2019) Upaya Meningkatkan Kualitas Pelayanan di Outlet Hennes & Mauritz Widforss Menggunakan Analisis Service Quality Abstract  PDF
Hendy Tannady, Dwi Yanasari, Salma Nur Kamila, Vinna Adhe Fitria, Ramdhan Sofyan
 
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