PENGARUH PENGAKUAN MUTU JASA PROGRAM STUDI DAN PENGAKUAN MUTU INSTITUSI TERHADAP MAHASISWA (STUDI KILAS BALIK)
Yustinus Yuniarto, Michael Christian
Abstract
Educational institutions in Indonesia are growing in numbers year by year. This results in increasing competition. Thus,these institutions had tried to reach standardized recognition to its learning process quality (program of study‟s accreditation ) and institution‟s quality (ISO certification). This research aims at figuring out empirically the impact of these variables to the students‟ decision (flashback decision). Using SPSS 17.0, this research showed that students‟ decision was influenced by the recognition of the program of study‟s quality. On the other side, the decision was not influenced by the institution‟s quality. Generally, further research needs to elaborate other related factors such as the recognition in achieving IWA 2 or the image of the accreditation bodies. Keywords : department’s quality, institution’s quality, accreditation
UNIVERSITAS BUNDA MULIA PRESS PROGRAM STUDI MAGISTER MANAJEMEN Lantai 3 Ruang Pascasarjana - Universitas Bunda Mulia Jl. Lodan Raya No. 2, Ancol – Jakarta Utara 14430, Indonesia Telp: +62 21 692 9090 ext.1317 Email: jobamubm@gmail.com
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