Industri perhotelan merupakan salah satu organisasi pelayanan jasa yang sangat membutuhkan keterlibatan karyawan dalam keberlangsungannya. Karyawan yang terlibat dalam pekerjaannya dikenal dengan istilah work engagement. Work engagement merupakan keadaaan pikiran yang berkaitan dengan pekerjaan yang positif dan terpenuhinya karakteristik vigor (semangat), dedication, dan absorption (Schaufeli dkk., 2002). Work engagement dipengaruhi oleh job demands dan job resources. Salah satu bentuk job resources ialah perceived organizational support yang terbagi menjadi tiga anteseden, yaitu fairness, supervisor support, dan organizational rewards & job conditions. Tujuan penelitian ini ialah untuk melihat pengaruh perceived organizational support terhadap work engagement karyawan perhotelan di Kota Padang. Metode penelitian yang digunakan dalam penelitian ini adalah metode kuantitatif desain kausal korelasional dengan teknik analisis regresi linear sederhana. Responden penelitian ini merupakan karyawan hotel di Kota Padang dengan jumlah partisipan sebesar 153 orang, sampel diperoleh dengan teknik accidental sampling.Pengumpulan data pada penelitian ini menggunakan alat ukur Utrecht Work Engagement Scale (UWES) yang disusun oleh Schaufeli dan Bakker (2004) dan alat ukur Survey Perceived Organizational Support (SPOS) yang disusun oleh Eisenberger dkk. (2020). Reliabilitas pada Utrecht Work Engagement Scale (UWES) adalah sebesar .921 dan skala SurveyPerceived Organizational Support (SPOS) sebesar .955. Hasil penelitian menunjukkan bahwa perceived organizational support memiliki pengaruh yang signfikan terhadap work engagement karyawan perhotelan di Kota Padang. Hal ini dapat diketahui dari signifikansi yang diperoleh sebesar .000 (p<.05) dan nilai koefisien R² (R-Square) sebesar .535. Artinya, pengaruh perceived organizational support terhadap work engagement sebesar 53.5% sedangkan sisanya 46.5% dipengaruhi oleh faktor lain yang tidak diteliti dalam penelitian ini.

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