HUBUNGAN MOTIVASI KERJA DALAM MENINGKATKAN KINERJA ROOM ATTENDANT DI HOSEKEEPING NOVOTEL NUSA DUA BALI
Abstract
This study aims to : ( 1 ) determine how the motivation and performance of the Department Housekeeping room attendant at the Novotel Nusa Dua Bali ( 2 ) determine the relationship between motivation and performance room attendant and how much the relationship. This research was conducted at the Novotel Nusa Dua Bali hotel and resident. This type of research is descriptive quantitative by using primary data originating from field research and secondary data through library research. Data was collected through observation, interviews , questionnaires and literature. The information consists of Floor supervisors and Room Attendant at the Novotel Nusa Dua Bali. The data analysis technique used is descriptive quantitative methods of data analysis product moment correlation pearson to calculate the relationship between two variables, motivation and performance of the second variable interval scale. While the indicator of the performance is loyalty, work, teamwork, ability, initiative and responsibility. From the research results between motivation and performance have a correlation coefficient of 0.71 coefficient interval 0.71 to 0.90 which has a high level of relationship or a strong and reliable. The calculation result of hypothesis test obtained t counted = 4.157 > t table = 2,110 then accepted Ha Ho is rejected. This means that between motivation and performance room attendant significant correlation. Results of this study are expected to be useful for all parties, especially the management to further improve and maintain the motivation to work so that the employee's performance can be maintained and continues to increase along with the progress and objectives of the company
Keywords : work motivation, performance, room attendant
Full Text:
PDFReferences
Gouzaly, Saydam. (2002). Manajemen Sumber Daya Manusia.Jakarta: Gunung Agung.
Hasan, Iqbal, (2002). Metodologi penelitian dan aplikasinya.Jakarta :Ghalia indonesia
Hasibuan, Melayu SP, (2001). Managemen sumber daya manusia, Yogyakarta : Andi
Kusmayadi, Endar Sugiarto, (2000). Metodologi penelitian dalam bidan pariwisata, Jakara : Gramedia pustaka utama
Luthans.Fred, (2006).Perilaku organisasi, Yogyakarta : Andi
Mangkunegara, A.A, Prabu, (2005). Evaluasi kinerja SDM, Bandung :Aditama
Rumekso, (2004).Housekeeping hotel.Yogyakarta : Andi
Sedarmayanti.2001. Sumber Daya Manusia dan Produktivitas Kerja.
Bandung : Mandar Maju.
Sugiyono, (2011).Metodologi penelitian kuantitatif kualitatif dan R&D :Bandung
Winardi,J , (2001). Motivasi permotivasian dalam manajemen, bandung : Raja Grafindo Persada.
Wisnu Hs, Al Bataafi, (2006). Housekeeping department floor & public area. Bandung : Alfabeta
DOI: http://dx.doi.org/10.30813/ncci.v0i0.1321
Refbacks
- There are currently no refbacks.