ABSTRACT
Community-based tourism (CBT) is one of the approaches employed to realize sustainable tourism. Nevertheless, tourism activities taking place in Mengkapan Mangrove located in Riau Province do not show positive results after the tourism is managed by the local community. This is evidenced by the poorly maintained tourist facilities and attractions, the drastic decline in the number of visitors, and the lack of harmonious relations between stakeholders. Therefore, the current study was aimed to explore the factors that inhibit the success or sustainability of the CBT project in the mangrove ecotourism. The data was collected by conducting direct observation and interviews with various stakeholders, including the Head of Destination Section of Siak Tourism Office, an NGO Leader, local management members, and villagers. The results of the study suggest that there were several constraints in the CBT project in Mangrove, including a lack of cohesivenessbetween local managers and villagers, village officials, and Siak Tourism Office, inactive local management, low perceived economic benefit, cessation of CSR assistance from the company, and lack of support from the government. Resolving these problems is urgently needed. One way is to organize a meeting to be attended by all related stakeholders to achieve a common understanding and set of solutions.
Keywords:constraints, success, CBT, ecotourism, mangrove

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