DESTINATION ATTACHMENT AS A FOUNDATION FOR RESPONSIBLE TOURISM: THE CASE OF VOLUNTEER TOURISM IN INDONESIA

Christian Haposan Pangaribuan

Abstract


This study investigates the factors influencing Indonesian travelers’ intentions to participate in volunteer tourism. Smart-PLS analyzed data to examine the mediating roles of Ascription of Responsibility and Awareness of Consequences in the relationship between Destination Attachment and Intention to Participate in Voluntourism. All hypothesized paths were significant, suggesting a complex interplay of factors influencing Intention. The findings highlight the crucial role of Destination Attachment. A strong emotional connection to a destination fosters a sense of responsibility toward its well-being, which, in turn, strengthens self-belief in one’s ability to contribute positively through voluntourism. Furthermore, a heightened awareness of the positive and negative consequences for the traveler and the destination further strengthens the Intention to participate in it. Interestingly, the path from Destination Attachment to Ascription of Responsibility and then to Intention emerged with the highest coefficient among the two indirect relationships, suggesting that for Indonesians, developing a strong emotional connection to a destination to feel a sense of responsibility towards it might be the most potent driver of volunteer tourism intentions. These insights offer valuable guidance for tourism stakeholders in Indonesia. By fostering emotional connections with destinations and promoting programs that cultivate a sense of responsibility and consciousness in volunteer tourism activities, stakeholders can effectively encourage responsible travel and contribute to the positive development of destinations.


Full Text:

PDF

References


APEC Tourism Working Group (2018). Voluntourism Best Practices: Promoting Inclusive Community-Based Sustainable Tourism Initiatives (FINAL REPORT). Asia-Pacific Economic Cooperation. https://www.apec.org/docs/default-source/publications/2018/5/final-report---voluntourism-best-practices-in-the-apec-region/218_twg_voluntourism-best-practices-in-the-apec-region_final-report.pdf?sfvrsn=affca090_1

Aranda, M., Zappala, S., & Topa, G. (2019). Motivations for Volunteerism, Satisfaction, and Emotional Exhaustion: The Moderating Effect of Volunteers’ Age. Sustainability, 11, 1-16.

Cheng, T., Wu, H., & Huang, L. (2013). The influence of place attachment on the relationship between destination attractiveness and environmentally responsible behavior for island tourism in Penghu, Taiwan. Journal of Sustainable Tourism, 21(8), 1166–1187.

Collis, J. & Hussey, R. (2003). Business Research: A practical guide for undergraduate and graduate students, 2nd edition. Macmillan Press, Ltd.

Cossio-Silva, F., Revilla-Camacho, M., & Vega-Vazquez, M. (2019). The tourist loyalty index: A new indicator for measuring tourist destination loyalty? Journal of Innovation & Knowledge, 4(2), 71-77.

De Groot, J. I. M., & Steg, L. (2009). Morality and prosocial behavior: The role of awareness, responsibility, and norms in the norm activation model. Journal of Social Psychology, 149(9), 425-449.

Dijkstra, T. K., & Henseler, J. (2015). Consistent Partial Least Squares Path Modeling. MIS Quarterly, 39(2), 297-316.

Eom, T. & Han, H. (2019) Community-based tourism (TourDure) experience program: a theoretical approach. Journal of Travel & Tourism Marketing, 36 (8), 956-968.

Francis, D. A., & Yasué, M. (2019). A mixed-methods study on the values and motivations of voluntourists. Tourism Recreation Research, 1-15.

Graciola, A. P., De Toni, D., Milan, G. S., & Eberle, L. (2020). Mediated-moderated effects: High and low store image, brand awareness, the perceived value from mini and supermarket retail stores. Journal of Retailing and Consumer Services, 55(July 2019), 102117.

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis (6th Ed.). Pearson Prentice Hall.

Hair, J. F., Hult, G. T., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage.

Han, H. & Hyun, S. S. (2017). Drivers of customer decision to visit an environmentally responsible museum: merging the theory of planned behavior and norm activation theory. Journal of Travel & Tourism Marketing, 34(9), 1155-1168.

Han, H. Meng, B., Chua, B-L., Ryu, H. B. & Kim, W. (2019) International volunteer tourism and youth travelers – an emerging tourism trend. Journal of Travel & Tourism Marketing, 36(5), 549-562.

Harland, P., Staats, H., & Wilke, H. A. (2007). Situational and personality factors as direct or personal norm mediated predictors of pro-environmental behavior: Questions derived from norm-activation theory. Basic and Applied Social Psychology, 29(4), 323-334.

Hong, J. J., & Kim, N. (2019). An Investigation of the Relationship between Place Attachment (PA) and Pro-Environmental Behavioural Intentions (PEBI) and its Implications towards Over-Tourism. Travel and Tourism Research Association: Advancing Tourism Research Globally. 45.

Hosany, S., Prayag, G., Van Der Veen, R., Huang, S., & Deesilatham, S. (2017). Mediating effects of place attachment and satisfaction on the relationship between tourists’ emotions and intention to recommend. Journal of Travel Research, 56(8), 1079-1093.

Hunecke, M., Blöbaum, A., Matthies, E., & Höger, R. (2001). Responsibility and Environment. Environment and Behavior, 33(6), 830-852.

Hwang, J. & Lee, K. W. (2018). The antecedents and consequences of golf tournament spectators’ memorable brand experiences. Journal of Destination Marketing & Management, 9, 1-11.

Hwang, J. & Lee, J. (2019). A strategy for enhancing senior tourists’ well-being perception: Focusing on the experience economy. Journal of Travel & Tourism Marketing, 36(3), 314-329.

Hwang, J. & Park, S. (2018). An exploratory study of how casino dealer communication styles lead to player satisfaction. Journal of Travel & Tourism Marketing, 35(9), 1246-1260.

Li, T., Liao, C., Law, R., & Zhang, M. (2023). An integrated model of destination attractiveness and tourists’ environmentally responsible behavior: The mediating effect of place attachment. Behavioral Sciences, 13, 264.

Long, P. H. & Kayat, K. (2011). Residents’ perceptions of tourism impact and their support for tourism development: the case study of Cuc Phuong National Park, Ninh Binh province, Vietnam. European Journal of Tourism Research, 4(2), 123-146.

Macovei, O-I (2015). Determinants of Consumers’ Pro-Environmental Behavior – Toward an Integrated Model. Journal of Danubian Studies and Research, 5(2), 261-275.

Malichová, E., Straka, M., Buzna, L, Scandolari, D., Scrocca, M., & Comerio, M. (2023). Study of travellers’ preferences towards travel offer categories and incentives in the journey planning context. PLoS One, 18(4), e0284844.

Onwezen, M. C., Antonides, G., & Bartels, J. (2013). The norm activation model: An exploration of the functions of anticipated pride and guilt in pro-environmental behavior. Journal of Economic Psychology, 39, 141-153.

Pandey, A., & Sahu, R. (2020). Modeling the relationship between service quality, destination attachment and eWOM intention in heritage tourism. International Journal of Tourism Cities, 6(4), 769-784.

Pangaribuan, C. H., Manurung, A. H., Saroso, H., & Rusmanto, T. (2021a). The Personal Norm-Experience Intention Nexus: Exploring Moderator Effect of Risk Perception in Voluntourism. ICIC Express Letters (Part B: Applications), 13(2), 123-131.

Pangaribuan, C. H., Manurung, A. H., Saroso, H., & Rusmanto, T. (2021b). Broadening the Theory of Planned Behavior with Destination Attachment and Risk Perception to Determine Voluntourism Experience Intention. Psychology and Education, 58(3), 1269-1278.

Pangaribuan, C. H., Manurung, A. H., Saroso, H., & Rusmanto, T. (2021c). The Influence of Risk Perception on Destination Attachment and Voluntourism Behavior: Empirical Evidence from Indonesia. Journal of Asian Finance, Economics and Business (JAFEB), 8(3), 1287-1293.

Qomariyah, N. N., Sari, S. A., & Fajar, A. N. (2020). SONIA: An Integrated Indonesia Online Tourism System in New Normal Era, International Journal of Innovative Computing, Information and Control, 16(6), 1829-1843.

Qu, Y., Xu, F., & Lyu, X. (2019). Motivational place attachment dimensions and the proenvironmental behaviour intention of mass tourists: A moderated mediation model. Current Issues in Tourism, 22(2), 197-217.

Sanja, K., & Ivana, S. (2023). Exploring the relationship between tourists’ emotional experience, destination personality perception, satisfaction and behavioral intentions. Psihologija, 5(3), 371-398.

Sari, S. R., Hilmy, M. F., Werdiningsih, H., & Hendro, E. P. (2021). The development of historic tourism strategies based on millennial preferences: A case study of Semarang Old City, Semarang, Indonesia. Millennial Asia, 1-16.

Schultz, P. W., Gouveia, V. V., Cameron, L. D., Tankha, G., Schmuck, P., & Franek, M. (2005). Values and their relationship to environmental concern and conservation behaviour. Journal of Cross-cultural Psychology, 36 (4), 457-475.

Schwartz, S. H. (1977). Normative influence on altruism. In L. Berkowitz (Ed.). Advances in experimental social psychology (Vol. 10, pp. 221-279). Academic Press.

Schwartz, S. H., & Howard, J. A. (1981). A normative decision-making model of altruism. In J. P. Rushton & R M. Sorrentino (Eds.), Altruism and helping behavior. Hillsdale, N.J.: Lawrence Erlbaum.

Setyawati, R., & Safitri, K. A. (2019). Pengembangan Wisata di Kabupaten Buru menggunakan Analisis SWOT. Jurnal Sosial Humaniora Terapan, 1(2), 44-55.

Sharpe, E., Ruepert, A., Van der Werff, E., & Steg, L. (2022). Corporate environmental responsibility leads to more pro-environmental behavior at work by strengthening intrinsic pro-environmental motivation. One Earth, 5(7), 825-835.

Steg, L., Dreijerink, L., & Abrahamse, W. (2005). Factors influencing the acceptability of energy policies: A test of VBN theory. Journal of Environmental Psychology, 25 (4), 415-425.

Stevens, J. R., & Duque, J. F. (2016). Psychology of Reciprocal Altruism. Encyclopedia of Evolutionary Psychological Science, 1-9.

Suntikul, W., & Jachna, T. (2016). The co-creation/place attachment nexus. Tourism Management, 52, 276-286.

Thøgersen, J. (1996). Recycling and morality: A critical review of the literature. Environment and Behavior, 28, 536-558.

Tourism Research and Marketing. (2008). Report on Volunteer Tourism: A Global Analysis. Atlas.

Wibowo, A. A. (2022). Altruism in the volunteer community. LingCuRe: Linguistics and Culture Review, 6(S5), 329-342.

WYSE Travel Confederation (2007). Global Data, Statistics and Trend 11. Industry Review No.5 Executive Summary: Student Marketing, Ltd. https://www.wysetc.org/wp-content/uploads/2015/01/Industry-Review-No.-5-Executive-Summary.pdf

Yuksel, A., Yuksel, F., & Bilim, Y. (2010). Destination attachment: Effects on customer satisfaction and cognitive, affective and conative loyalty. Tourism Management, 31(2), 274-284.

Zhang, Y., Zhang, J., Zhang, H., Zhang, R., Wang, Y., Guo, Y., & Wei, Z. (2017). Residents’ environmental conservation behaviour in the mountain tourism destinations in China: Case studies of Jiuzhaigou and Mount Qingcheng. Journal of Mountain Science, 14(12), 2555-2567.




DOI: http://dx.doi.org/10.30813/glost.v0i0.6090