Globalization has created great changes towards industrial companies in Indonesia. As the result, competition among industrial companies become very tough. Manufacture industries is still a leading sector for economic growth. ”JCT” Steel Mills company is one of large steel mills industrial company that established since 1992. This research is going to describe Organization Citizenship Behavior (OCB) of employees in ”JCT” Steel Mills company. OCB is known as one‟s willing behaviors to support organization effectiveness. This research is quantitative descriptive research. OCB questionnaire is distributed to 95 employees. Data has been analysed with T-scale. The general result reveals all employees is in moderate level of OCB. The dimension of OCB which are: civic virtue and consciousness is 74.7%, helping behavior is 71.6%, sportmanship is 68.4% , courtesy is 69.5%. Some factors like communication problem among senior and junior level and other divisions are indicated as barriers of courtesy and sportmanship.

Keywords: Organizational Citizenship Behavior, Employees, Organization

Ahdiyana, M. (2012). Dimensi organizational citizenship behavior (OCB) dalam kinerja organisasi. Retrieved from http://staff.uny.ac.id/system/files/penelitian/Marita%20Ahdiyana,%20S.I.P.,%20M.Si./Dimensi%20OCB%20dalam%20Kinerja%20Organisasi.pdf.

Anshori, M.I. (2005). Relasi komitme organisasi dan kepuasan kerja terhadap organizational citizenship behavior (OCB). Surabaya: Fakultas Ekonomi Universitas Trunojoyo Madura.

Aykler, J. (2010). The influence of personality factors on organizational citizenship behavior Bachelorarbeit An Der Wirtschaftsun managemeuniversitat. Wien: Institut change management UND Management Development, 1(2) 118-130.

Hall, A.T., Zinko, R., Perryman, A.A. & Ferris, G.R. (2009), “Organizational citizenship behaviour and reputation: mediations in the relationships between accountability and job performance and satisfaction”, Journal of leadership & organizational studies, Vol. 15 (4), 381-392.

Jayanti, P. (2009). Perbedaan organizational citizenship behavior antara pegawai dengan tipe kepribadian ekstrovert dan introvert. Medan: Fakultas Psikologi Universitas Sumatera Utara, Vol. 12 (2) :129-159

Nuryanto, A. (2007). Analisis peluang kerja bidang teknik mesin pada bursa kerja online. Yogyakarta: Universitas Negri Yogyakarta

Newland, S. (2012). Organizational citizenship behavior- individual or organizational citizenship behavior-organization: Does the underlying motive matter?. Kentucky: The Faculty of the Department of Psychology Western Kentucky University, Paper 1159.

Papalia, D.E., Old, S.W., & Feldman, R.D. (2009). Human Development edisi 10. Jakarta : Salemba Empat.

Parmadi, D. (2004). Organizational citizenship behavior ditinjau dari motivasi kerja pada karyawan PT. Pasar Raya Sri Ratu Group. Disertasi Psikologi. Fakultas Psikologi Universitas Katolik Soegijapranata, Vol.4 (1), 91-105

Podsakoff, P.M., MacKenzie, S.B., Paine, J.B., & Bachrach, D.G. (2012). Organizational citizenship behavior: a critical review of theoretical empirical literature and suggestions for future research. Journal of Management, 26 (3), 513-563

Purba, E. D., & Seniati, A. N. L, (2004). Pengaruh kepribadian dan komitmen organisasi terhadap organizational citizenzhip behavior. Makara, Sosial Humaniora 8(3), 105-111

Robbins, S & Timothy, A. J. (2008), Perilaku organisasi. Buku 1. Edisi 12. Jakarta: Salemba Empat

Robbins, S & Timothy, A. J. (2007), Perilaku organisasi. Buku 2. Edisi 12. Jakarta: Salemba Empat.

Sugiyono. (2007). Metode penelitian kuantitatif, kualitatif dan R&D. Bandung: Alfabeta

Triyanto, A & Santosa, C. (2009). Organizational citizenship behavior (OCB) dan pengaruhnya terhadap keinginan keluar dan kepuasan kerja karyawan. Bandung: Fakultas Ekonomi Universitas Kristen Maranatha, 1 (7) 1-2

Turnipseed, D. (2005). A review of “good soldier” activity in organizations. New York: Nova Science Publisher, Inc, 12 (3), 265-278.

Data statistik Indonesia. (2013). Penduduk bekerja menurut status pekerjaan. Indonesia. Retrieved April 26, 2014 from http://www.datastatistik-indonesia.com/portal/index.php?option=com_content&task=view&id=806&Itemid=806